DELIVERIES AND RETURNS
All UK mainland orders are delivered via Royal Mail, which is estimated based on your selected delivery option. International orders are also sent via Royal Mail, then passed to your national postal service – your tracking number can be used on both organisation’s websites. Deliveries in Europe can be expected 3-7 working days from dispatch & deliveries to the US and Canada can be expected 5-10 working days from dispatch, but please note that this is subject to any international shipping delays which are out of our control. You can find out about our shipping costs here.
Please note that we are unfortunately unable to do anything to speed up processes such as customs checks. We will always be happy to look into the whereabouts of your parcel, but unfortunately have no control over delivery processes after your order has left us.
We estimate that most orders will be dispatched within 2 working days, however in busy periods or sales, please be aware that this may take up to an estimated 3 working days. Please see the checkout page for up to date dispatch and delivery estimates.
UK DELIVERY OPTIONS & PRICES
Standard Delivery 3-5 Working Days: £3.95
Next Working Day UK Delivery (Order before 3pm) : £5.95
Saturday UK Delivery by 9pm (Order before Thurs 3pm) : £7.95
Free UK standard delivery on orders over £39
OVERSEAS DELIVERY Europe – £26.99
Deliveries to Europe can be estimated at 3-7 working days from Dispatch.
We deliver to: Spain, Germany, France, Italy, Ireland, Belgium, Norway, Hungary, Czech Republic, Poland, Netherland, Portugal, Switzerland, Sweden, Austria and Denmark
US & Canada –£34.99
Deliveries to US and Canada can be estimated at 5-10 working days from Dispatch.
Please note all returns are to be made within 14 days in a resellable condition to guarantee you a full refund. Please note that PartyShakes will not cover the cost of return should the item be faulty, damaged or wrongly supplied. We do not accept blown out balloons, returns on edible items and personalised items unless the item is either faulty, damaged or wrongly supplied. Please return your goods with a copy of your invoice and we will process your refund within 24 hours of receipt. To return goods, please email email@example.com with your order number. Should you have any queries to an item you have already returned or you would like to discuss the return of your order please email firstname.lastname@example.org (9am-5pm Monday-Friday).